Learn how to apply error-proofing, (Poka Yoke), to improve processes and reduce risk.

This course provides an introduction to error-proofing (aka “Poka Yoke”, “mistake-proofing”) and methods to reduce the risk associated with errors that can occur in processes and systems. Course topics include;

  • What is error-proofing (“poka yoke”)
  • Review: The Hidden Factory & FMEA
  • Methods for error-proofing
  • Examples of error-proofing

Estimated duration: 90 minutes

BEFORE YOU START THE COURSE: Download the files listed on this page (see below). They can also be downloaded at any time during the training from the files TAB located top right of the training screen. You may wish to print the “Presentation Workbook” which is in a 3-slide per page format with sections for taking notes. You may be prompted at various times during the presentation to pause the recording and complete a brief assignment or answer questions. There is also a resource page that contains links to other sites and tools that will be referenced during your training.

COURSE ELEMENTS: Your course includes a main presentation (video), supplemental articles and, if applicable, links to supplemental recommended resources. Note: Your course test is only based on the content provided in the main presentation (video).


  • Error-Proofing
  • Medical Errors – Vincristine – FMEA
  • Poka Yoke – SME
  • Test your knowledge!


All units must be completed.

as per IC for HRDF claimable purposes (if any)