operational excellence

Operational Excellence is not something new

There is a lot of content created around Operational Excellence and its companion disciplines – including; Leadership, Lean, Six-Sigma, Theory of Constraints, Project Management, and so on – which together comprise Operational Excellence (including the content produced by myself). But are all of these concepts as “new” as some would have you believe? Have they


The Operational Excellence Manifesto

Definition: “Operational Excellence is when the efforts throughout the organization are in a state of alignment for achieving its strategies and where the corporate culture is committed to the continuous and deliberate improvement of company performance AND the circumstances of those who work there –  to pursue ‘Operational Excellence by Design’ and not by coincidence.” – Joseph F Paris

as per IC for HRDF claimable purposes (if any)